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Dick’s Sporting Goods Guest Satisfaction Survey

Dicks is conducting guest satisfaction survey online. By completing the survey, you will receive a coupon for $10 off a purchase of $50 or more at any Dick’s Sporting Goods retail store location. Share your thoughts to help Dick’s Sporting Goods create a better environment for your next visit.



Dick’s Sporting Goods Guest Feedback Satisfaction Survey Guide

  • Visit the Dick’s Sporting Goods guest satisfaction survey page and choose the language from English and Spanish

Dick's Sporting Goods Guest Satisfaction Survey

  • Enter the store number, register number, transaction number, transaction date and total purchase amount printed at the top of your receipt
  • Rate the overall satisfaction with your experience at this Dick’s Sporting Goods, such as the friendliness of the associates, the speed of checkout, the availability and price of the merchandise

Dick's Sporting Goods Guest Satisfaction Survey

  • Give the feedback and your email address to get the coupon for $10 off your next purchase of $50 or more

Dick's Sporting Goods Guest Satisfaction Survey

About Dick’s Sports Goods
Dick’s Sporting Goods, or Dick’s, is a Fortune 500 American corporation in the sporting goods and retail industries. It sells sporting products including sporting goods, Athletic apparel, outerwear sportswear, Athletic shoes, casual footwear, boots, fitness equipment, bicycles, and outdoor equipment.

Reference Links

  1. Dick’s Sporting Goods Guest Satisfaction Survey Link: dickssportinggoods.com/feedback
  2. Dick’s Sporting Goods Official Site: dickssportinggoods.com/home

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Rating 4.238votes

  1. Rated 5
    says:

    Everything was great as usual.

  2. Rated 5
    says:

    Jan at the Augusta Mall Dick’s in the athletic shoes department was a huge help thank you

  3. Rated 1
    says:

    I was recently in your Town Square Mall, Vestal, New York store. I can not express enough how extremely disappointed I am with the outcome. I went to the store with a egift card from The North Face to purchase a pair of winter boots. I was told by the store manager that the store had no way of honoring the card. I feel it was a very poor way of doing business and left the store dissatisfied and not wanting to return. I have since found out by talking to friends that there have been other incidences where there are many local people that will no longer shop at Dick’s.

  4. Rated 5
    says:

    Awesome

  5. Rated 5
    says:

    I just wanted to comment on the service at the store in Sandy Springs near Perimeter
    Mall. Robert, the associate, went above and beyond to help me find the item in the store
    that I needed. At check out, Trenace was very pleasant and efficient.

  6. Rated 5
    says:

    Anthony says Mark B was very helpful in my selection of a good pair of sneakers Thank YouMark

  7. Rated 1
    says:

    My experience at the Dewitt,NY location and with the customer service # was very bad. Because the stock of sizes in children’s sneakers is always so limited at this location I had to buy the display. The condition of the sneakers were visibly not new. They were shop worn. When I asked for a discount for the shop worn sneakers I was told that they would not discount. I contacted customer service to share my experience and the customer service representative literally enraged me. She was rude and obviously my call was being heard by others in the background as they were laughing and commenting.

  8. Rated 5
    says:

    Sidney was the one who helped me with my shoes she was awesome she gave me all the information I needed and more. You don’t get that kind of service any more Carolyn Bornheimer

  9. Rated 5
    says:

    Katie, did a wonderful job assisting me with my purchase. Employees like Katie should be promoted to department manager in this company.

  10. Rated 5
    says:

    I can’t say enough good things about Tommy at the store in Cordova Tn. My son left my pair of $200 Costa sunglasses and his nice Fossil watch, Tommy found them and let the manager know about them and kept them for 2 days until we noticed they were missing. I called up there and Tommy put them in a safe place until we came up there to pick them up. Tommy revived my trust in good honest people.

  11. Rated 5
    says:

    Outstanding store, Tyler, Jeff, Heidi, everybody! Great team! Highly satisfied!

  12. Rated 5
    says:

    Great customer service

  13. Rated 5
    says:

    I liked the good service and helpful workers

  14. Rated 5
    says:

    My associate was very helpful & informative

  15. Rated 1
    says:

    Ur survey would not work couldn’t click on to start button

  16. Rated 5
    says:

    Very good store.

  17. Rated 5
    says:

    Earl, at your East Hanover, NJ store, could not have been more helpful. I was looking for a rowing machine and the only one they had was a damaged floor model, but he took the time to contact the company and get them to match the marked-down price and to have a new one sent to my home. Very excellent customer service. Thank you

  18. Rated 5
    says:

    I shopped in your Pittsfield MA store for hiking boots for my husband and myself.
    The Best salesman assisted us. His name is Kadeem.
    You are lucky to have him working for you. He actually is the best shoe sales person I’ve ever experienced.

  19. Rated 5
    says:

    Excellent customer service

  20. Rated 5
    says:

    Thomas the manager was very helpful in finding and helping me to purchase two pair of copper socks and i plan to do more business with Dicks it was a comfort to know that Dicks is customer friendly

  21. Rated 5
    says:

    Mason s is an asset to you guys. Very very helpful

  22. Rated 5
    says:

    When in to buy new rod & reels combo everyone was very helpful in assisting me find what I needed . Garett was the associate in the Ocala store that helped me out

  23. Rated 2
    says:

    did survey,5/2/2017. was expecting 10.00 off coupon to be e-mailed to my add. still waiting.

  24. Rated 5
    says:

    had a great time at Dicks Polaris, Ohio. Employee Tricia greeted my wife and I as we entered. Tricia answered our questions and took us to the departments we needed to go to. She assisted my wife and I and made sure we got the correct sportswear. She was friendly and helpful.
    I would rate her as 5 or higher. I will definitely be back.

  25. Rated 5
    says:

    John was very helpful he spend some time with me and he find what I need.

  26. Rated 5
    says:

    Rodney in the golf section was a very nice man in Ormond Beach DicksSporting. He helped me when I needed to order an item for football. I will be going back there to buy more stuff. 10/10 would buy there stuff again.

  27. Rated 5
    says:

    Elijah helped my son tremendously picking the correct basketball and equipment. He was very motivational to my son about staying positive and getting back into basketball after a concussion.
    The cashier was also courteous and friendly.

  28. Rated 5
    says:

    Awesome service

  29. Rated 5
    says:

    Wally helped me very well he set up all the fishing lines we needed help with

  30. Rated 1
    says:

    Thank you for the phone call as promised (NOT). Do you have my new order number! and tracking information .
    I will NEVER use your website again. This is something that could have been fixed and
    was NOT!!

    VERY DISSATISFIED WITH YOUR CUSTOMER SERVICE AND I WILL BE SPREADING THE WORD.
    AFTER 3 PHONE CALLS NUMEROUS HOURS ON THE PHONE YOU DID NOT RESOLVE THE ISSUE.
    Not important to you but was important to me Thank you for ruining my dads 80th birthday party!!!

    Kammy Chavez

  31. Rated 1
    says:

    the person that check me out was not friendly she was standing at the door i didn’t know if she work there or not but then she check us out not very helpful the guy in the golf department was very helpful and friendly were in the Vineland new Jersey store 4/7/2017

  32. Rated 3
    says:

    They needed to have more shoe sizes for the shores I wanted

  33. Rated 4
    says:

    Very helpful

  34. Rated 5
    says:

    Very good service

  35. Rated 5
    says:

    Kyle looked out for me today. Cool dude. Highly recommended service.

  36. Rated 5
    says:

    Ike outstanding service

  37. Rated 2
    says:

    As an avid sports fan I often tend to get carried away when I go into athletic stores by browsing literally every section but on this occasion to Dick’s in Flowood, Mississippi there was an uncomfortable vibe coming from the employees when my family and I came to spend some hard earned money with Dick’s. in my opinion they were following us around like we were trying to steal something!! I was very disappointed because as an African American male I try to go above and beyond to destroy the stereotype given to those like myself. My two children and wife didn’t seem to notice as fast as I did I kinda cut the shopping short and got out of there before a scene developed. I still spent over $700 before I left but I realized the quality of equal service hardly existed with the Dick’s employees of this particular store.

  38. Rated 5
    says:

    Jose at the woodlands store was kind and helped me fine what I need

  39. says:

    The fact that Dick’s would make excuses about why I could not pick up in store does not address the fact I was told by TWO store reps they could order an item from the in store Kiosk and have it delivered to the store. They both told me to go to this store to order. I traveled 30 miles round trip for nothing. However, I did learn Dick’s Sporting Goods does not care about customer service or addressing customer concerns with a solution.

  40. says:

    Jake at the Hamburg, NY store really went the extra mile when we had trouble with an online jacket order. He was friendly and he cared about fixing our problem. Nice guy who took a minute to make things right when he could have easily ignored us. Highly recommend Jake for a raise or promotion

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